The West Arms has secured a place in the quarter finals of the coveted Licensee of the Year Award 2021 (LOYA) by the British Insititute of Innkeepers

Owned and run by husband and wife team, Nicky and Mark Williamson, the charming 16th Century Country Inn, which is nestled in the village of Llanarmon DC in North East Wales, has spent lockdown refreshing its feature spaces to prepare for reopening.  

Mark Williamson said: “We have successfully reopened the hotel with a new look beer garden offering covered seating, heating pods and poser tables for our guests to comfortably enjoy time together with loved ones throughout the year, inside and outside.  The Cornwallis Room has been refreshed with new bifold doors opening out onto the lush Berwyn Hills and bringing the beautiful Welsh countryside inside. “ 

In addition to these recent changes, Mark and Nicky have spent the past three years lovingly restoring many of the inn’s original features and giving most of the property a revamp.  These include; full kitchen and cellar refits, new bar equipment, lighting and bedrooms renovations. 

The Licensee of the Year Award 2021 (LOYA) is the most prestigious award for an individual or partnership of licensees in the industry. 

A rigorous selection process gives entrants the opportunity to assess their business at every turn, with mystery diner visits, a spotlight on all areas including marketing, sustainability, training & development and community. 

At the heart of the selection process is the role businesses have played in their communities and the way they have supported their teams. 

The West Arms offers an authentic Welsh experience with 16 cosy rooms and an award winning restaurant and has recently been featured in The Times as a top pub to enjoy a staycation.