The 16th Century West Arms country house hotel is celebrating after achieving the coveted TripAdvisor Certificate of Excellence for 2018.

The unique and hidden hotel located in the village of LLanorman, North Wales has recently relaunched under the ownership of Nicky and Mark Williamson.

Nicky Williamson said: “We are incredibly proud that our hotel has achieved the Certificate of Excellence so soon after our arrival. This is a result of our commitment and passion towards offering our guests a warm Welsh welcome and homely atmosphere on top of our award-winning restaurant service.”

The Certificate of Excellence honours hospitality businesses that deliver consistently great customer service. This designation is given to establishments that have consistently achieved great traveller reviews on TripAdvisor over the past year.

The West Arms offers sixteen characterful rooms and is home to Good Food Guide acclaimed restaurant run by award winning chef Grant Williams.

Steeped in history and nestled in the Ceiriog Valley, the hotel welcomes seasoned walkers and active travellers. Amongst the many outdoor activities on offer in the area, this Welsh hidden gem is a great spot to visit nearby attractions; Chirk Castle, Llangollen, National Trust’s Erdigg and the famed Pistyll Rhaeadr waterfall.